Terms & Conditions

Liability Disclaimer:
The seller is not responsible for any injury, damage, or loss caused by the use or misuse of this product. By purchasing and using this product, the buyer assumes all responsibility for any risks, including but not limited to, injury to pets or humans. It is the responsibility of the buyer to ensure the product is used in a safe and appropriate manner. This product is intended for use under supervision, and the seller cannot be held liable for accidents or injuries resulting from improper use.

No Refunds or Returns Policy:
All sales are final. We do not accept returns, exchanges, or offer refunds on any products. Please ensure you are satisfied with your purchase before completing your order. In the unlikely event that the product is damaged during shipping or contains a manufacturing defect, please contact us within 7 days for assistance with a repair or replacement.

Handmade Product Disclaimer:

Aspects of each of our gothic cat towers and toys are individually handmade, meaning no two products are exactly alike. As a result, slight variations in color, texture, and design may occur, and the product you receive may not look exactly like the images shown online. These variations are a natural part of the handmade process and contribute to the unique charm and character of each piece.